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Report a Bug

Found an issue? Help us improve Snapzy by submitting a detailed bug report.

How to submit a bug report

  1. 1

    Open Report a Problem

    In Snapzy, go to Preferences → About → Report a Problem or Preferences → General → Diagnostics → Report a Problem. Snapzy will bundle your diagnostic logs into a single .zip file automatically.

  2. 2

    Choose where to report

    Pick either Discord (for quick support) or GitHub Issues (for tracking) below.

  3. 3

    Attach the .zip log bundle

    Drop the diagnostic log bundle along with a brief description of the issue you encountered.

Snapzy Report a Problem dialog showing how to export diagnostic logs

The "Report a Problem" dialog in Snapzy bundles your logs automatically.

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